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Log in to your account with the email you used at checkout and open Subscriptions — you can view, edit, skip or cancel in a couple of clicks. You can also email support@silvienne.com and we'll take care of it.

This usually means an active subscription is still on file. Log in to your account to manage or cancel it, or reach out and we'll sort it out right away.

Open Subscriptions in your account to change your frequency or shipping address. Prefer a hand? Email us and we'll make the change for you.

Not ready for your next bottle? Skip it from your account, or let us know at support@silvienne.com and we'll move your renewal date.

Orders ship within 24 hours on business days. Full details are in our Shipping Policy.

Delivery usually takes 5–7 business days after your order ships, and shipping is free. You'll get a tracking email as soon as it's on the way.

Once shipped, you'll receive an email with your tracking number. You can also use the order tracker at the top of this page.

If your order hasn't shipped yet, email support@silvienne.com as soon as possible and we'll do our best to help. Once it has shipped, it can no longer be changed.

Yes! We ship worldwide with free shipping. Delivery times and any local duties may vary by destination.

After cleansing and toning, apply 3–4 drops to your face and neck, then massage in with the free micro-crystal applicator in upward strokes. Use morning and night, followed by moisturizer (and SPF by day).

Twice a day — morning and night — gives the best results. Night-time use helps maximize repair and hydration while you sleep.

Many people notice softer, more hydrated skin within the first week. Visible improvements in firmness, fine lines and radiance usually appear after 2–4 weeks of consistent use.

Yes — it's made with soothing ingredients that help calm irritation and support the skin barrier. If your skin is very reactive, do a small patch test first.

Absolutely. Apply it after essences and lighter serums, then follow with a moisturizer. It layers well under sunscreen during the day.

It's designed to support elasticity and smooth the look of fine lines thanks to PDRN, GHK-Cu copper peptide and NAD+ working together.

The Silvienne trio: PDRN (salmon DNA), GHK-Cu copper peptide and NAD+ — three hero actives in one bottle.

Yes — it's a lightweight formula that absorbs quickly without feeling greasy.

Use 3–4 drops per application, morning and night, so a little goes a long way with morning-and-night use.

Keep it in a cool, dry place out of direct sunlight, and close the cap after each use to keep the formula fresh.

Every order is backed by our 90-Day Money-Back Guarantee. If you're not thrilled, contact us within 90 days of delivery for a refund. See our Refund Policy for details.

Email support@silvienne.com with your order number and we'll take care of it. Refunds usually appear on your statement within 5–10 business days of approval.

Promotions sometimes expire. The price on silvienne.com is always the most current — if you saw a specific offer, reach out and we'll help.

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